Made to Order

By completing a purchase from our webstore, you agree to the following terms:

1. Made to Order Products: Our products may switch from [IN STOCK] to [MADE TO ORDER] without notice and may take up to [5] business days to leave our workshop. We strive to ensure that each product is crafted with the utmost care and attention to detail. For more information regarding in-stock availability, please contact contact@printed-plus.com or reach out via the in-store chat function.

2. Order Confirmation: Once you have completed your purchase, you will receive an order confirmation email. This email will include the details of your order, including the estimated shipping date.

3. Shipping and Delivery: We offer shipping options to various locations. The estimated delivery time will be provided during the checkout process. Please note that delivery times may vary depending on your location and any unforeseen circumstances. Orders containing [one or more] IN-STOCK items combined with {one or more] MADE TO ORDER items will ship once all MADE TO ORDER items are available.

4. Returns and Exchanges: We have a 14-day return policy for eligible items. To be eligible for a return, the item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging. Please refer to our Refund Policy for more information.

5. Damages and Issues: If you receive a defective, damaged, or incorrect item, please contact us immediately. We will evaluate the issue and make it right.

6. Exceptions: Certain items cannot be returned, including perishable goods, custom products, and personal care goods. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have any questions or concerns about your specific item.

7. European Union 14-Day Cooling Off Period: If your merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, without a justification. The item must be in the same condition as when you received it, unworn or unused, with tags, and in its original packaging.

8. Refunds: Once we receive and inspect your return, we will notify you of the refund approval status. If approved, the refund will be processed within 10 business days to your original payment method. Please note that it may take additional time for your bank or credit card company to process the refund.

9. Contact Information: If you have any questions or concerns regarding our terms of service or any other matter, please contact us at contact@printed-plus.com.